ASK QUESTION

Please enable JavaScript in your browser to complete this form.






    Frequently Asked Questions

     

    DO YOU HAVE ANY QUESTION?

    _

    Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.

    GENERAL QUESTIONS

    What services does ALX Travel & Tourism offer?

    We provide complete travel solutions including flight bookings, individual and group tours, hotel reservations, private guided tours, visa processing, and fully organized Umrah trips.

    Where is your company located?

    Our main office is in Istanbul, Turkey, and we serve clients from all around the world.

    Do you offer travel packages outside of Turkey?

    Yes, we offer packages to destinations like Malaysia, the UAE, Indonesia, and Saudi Arabia (for Umrah trips).

    Can I request a customized travel program?

    Absolutely! We can design a tailor-made program to suit your needs—whether it's for families, honeymooners, solo travelers, or business trips.

    Do you provide Arabic-speaking tour guides?

     Yes, we have multilingual guides including Arabic, English, and French speakers.

    OTHER QUESTIONS

    What payment methods do you accept?

    We accept bank transfers, credit cards, and certain online payment methods depending on your country.

    Can I book just a hotel or tour without a full package?

    Yes, you can book individual services like hotels, day tours, or visa assistance separately.

    What documents are required for booking an Umrah trip?

    You’ll need a valid passport, a personal photo, and a vaccination certificate. We’ll handle the rest, including your visa and accommodation.

    Do you offer seasonal discounts or special deals?

    Yes, we have special offers during peak seasons like summer, holidays, and Ramadan.

    How can I contact you?

    You can reach us by phone or WhatsApp at +90 539 744 51 94, or email us at info@alxco.net.